Community ManagerI'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
It doesn't help
Ps5, wireless. But don't blame it on the wireless because I play MMOs and RPGs all the time and there is never even a hiccup in graphics or gameplay. The Only thing that has issues is the Madden game. Also, I sent you a message on EA.
Community ManagerEvery game is different so just because one doesn't work when others do doesn't mean wireless isn't to blame. As a test, can you move close enough to use a wire to see if there's a difference? If you do that, make sure you power cycle your modem, router and console.
every game runs smooth unlike ea, and you all blame it on players or isp or routers or network brand. IDK if I should even play EA games anymore now, I already uninstalled most EA games because only and only EA has these kinds of issues
The issue being @EA_Aljo we've all done that MULTIPLE times. Disconnect this and that.. the real problem is it doesn't happen with any other game... madden needs to figure out a way that if your losing by enough and you disconnect you lose... if it's close it's zeroed out and if your winning you win unless it's you who turned it off. We as they all stated it's a MADDEN AND EA issue.. I'm wired and I have the issue. It has nothing to do with my router or modem because I can shut off madden and get in call of duty and play all night and not disconnect once.. fact of the matter being taking a loss because of it esp on this new ranking system on madden 25 is absolutely rediculous when all you have said in all your replies is to disconnect and power down our routers. You can't tell that's your only solution
I play on pc wired and it happens everytime on the third game i play in the fourth quarter. did this with madden 23 as well.
