Re: Madden 24 can't connect to server.
@EA_Illium Just tried it again, and same message pops up
Forum Discussion
8 Replies
It's been over 24 hours, still can't sign in
same for me dude.
It says the same thing every time after it says to press any button, i get those messages. 0 help from anyone
EA_IlliumEA Staff (Retired)
Hi @nutachi Thanks for the update, Can we try going through the following and checking if we can reach Sony and EA servers after?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Thanks!
Update
Even after doing all of those things, the unable to verify account and attention pop up still show up and doesn't let me play
I'm using wired
NAT Type 2
And I just have one account on my ps5.
But I only have problems with madden 24
Yeah, I did that. Same thing still happens
Yeah I’ve done all these steps 3 times I also reset my router.
I just finished playing New World, Overwatch, Marvel Rivals, and Fortnite
The problem is NOT on OUR end.
FIX IT or make M25 free I haven’t been able to log into madden 24 for 4 months that’s some highway robbery was not warranted the opportunity to receive the value that I should have received upon my purchase given these circumstances.
I will be looking into taking actions to escalate this further.
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