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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Not banned but no ultimate team in my menu

Hey Everyone, 

There was an update today, which does block access to MUT. Can you restart your game and verify if you can now access your MUT team? 

9 Replies

  • I don’t have access to ultimate team like it’s not even there and I’ve spent money in it. Also I don’t have any infractions on my account.

  • I’ve restarted multiple times but still cannot access MUT. Ever since the update, I cannot get in. At first I could only access solo challenges. Now I cannot even see an option to enter MUT. However the ads for AKA crews provide a path to MUT. It says I don’t have access. 

  • Anyone know why ultimate team icon isn’t on menu. I was playing last night!!

  • qbbliter05's avatar
    qbbliter05
    2 years ago

    Can I please get a reply from someone from the EA sports team My ultimate team icon is no longer available on my game I spend a lot of money on ultimate team and now I can't access it. Can I get an answer on what my problem is

  • mike4023's avatar
    mike4023
    2 years ago

    I can't get on ether it says no access but I was playing yesterday 

  • mrdustyguy22's avatar
    mrdustyguy22
    2 years ago

    Same here. E.A. is a joke. If I performed my job in a similar manner I would not have a job. Absolutely inept. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all, 

    There was an issue last week that was preventing some people from accessing Madden Ultimate Team, but it was fixed shortly afterward. 

    To avoid future confusion, I am going to lock this thread. If you run into any issues getting into MUT in the future, please feel free to create a new thread. 

    Thank you!

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