This is a video of me doing the exact thing that everyone has been describing for the last couple weeks... https://www.reddit.com/user/BurgerWithAnEggOnIt/comments/167f6j9/madden_friends_portal_malfunction/
Also, I tried to get a refund from Sony, but they refuse to do anything until EA actually acknowledges the problem exists. No one is able to get their money back until EA admits that we bought malfunctioning games from your company. My preference is still to get my game fixed instead of a refund. But a refund NEEDS to be an option for all the people that wasted their money on a malfunctioning game that isn't performing as advertised.
EA Staff (Retired)Hi @cooplion28 Thanks for the clip!
To check which game mode(s) are you trying to play with your friend in?
As mentioned in my previous post here, The EA Social window will only appear as an option for the Gen5 version (PS5 & Xbox Series X|S) with you on PS4 you will not have the option, and we will want to make sure your friend on the PS5 is using the Gen4 (PS4) version of the game.
You will want to go into a specific mode, and you should see a list of available friends to send an invite to using the console's built-in invite system.
Cheers!
What if he has the PS5 version? Does he need to download an entirely new madden to play with me?
EA Staff (Retired)Hi @cooplion28 To confirm the PS4 and PS5 versions are not able to play with one another, he would need to download and play from the PS4 version.
For more information on Cross-play, check out our FAQ.
Which platforms support cross-play?
Cross-play will be available for players only on PC, PlayStation®5 and Xbox Series X|S.
In order to play together on Gen4(PS4) you will both need to be on the same platform and game version (in this case the PS4 version). Please keep in mind if your friend plays MUT, the team and progress he has on the PS5 version will not transfer to the PS4 version.
Cheers!
How does your answer solve us not having the Friend Portal on the actual game? Cross play is one thing but not having an entire function of the game itself is another. Please stop just typing responses and actually dissect the issue. Us continue to provide videos and explain the same thing isn’t the solution to the problem.
I have a series x and I downloaded series x madden 24 and I have no friends ports at the bottom of my screen. No option to invite cross plat formed players.
I am having the same issue as well.
