Thank you for your reply.
I infer something else from what's mentioned in EA website.
Could you please review this URL where it says:
https://www.ea.com/games/madden-nfl/madden-nfl-24/dual-entitlement
"Do I have to purchase Madden NFL 24 digitally to benefit from Dual Entitlement?
Not in all instances. The digital version on either platform has Dual Entitlement and can be accessed on both platforms in the same console family, i.e. digital PS4/PS5 versions will provide both the PS4 and PS5 versions of the game, and digital Xbox One/Xbox Series X|S versions will provide both the Xbox One and Xbox Series X|S versions of the game.
For physical copies of the game, purchase the PlayStation 4 version to receive Dual Entitlement with PlayStation 5. The physical PlayStation 5 version does not offer Dual Entitlement. If you purchase Madden NFL 24 on either Xbox platform, you will have access to both versions of the game through Xbox Smart Delivery." ?
Also, https://www.ea.com/redeem mentions,
"Have a code for a different platform?
Not to worry — we’ve got you covered. Just choose your gaming platform below to get started redeeming your code."
I wonder how I am the first one to have this issue, after purchasing it in EA office directly, without any opportunity to sensitize myself.
I'd like to check and make sure, before I open the package to find a code that's redeemable for this change from Series X to Series S for both Madden 24 and WRS.
@2l10lpr7824fi got you. you are talking about this:
"If you purchase Madden NFL 24 on either Xbox platform, you will have access to both versions of the game through Xbox Smart Delivery."
sorry, i have no idea if there is a additional download code inside the package. this can only be answered by an EA employee.
you can also get in touch with microsoft and ask there about smart delivery for m24.
my personal advice, if you see an offer for a xbox game as a physical version. dont buy it, buy only digital versions. I'm pretty sure it's very, very rare for people to buy a game in physical form if their console doesn't have a physical drive at all.😇
