Re: Unable to Open MUT Packs
Product: Madden NFL 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? Deadser
Date/time issue occurred 11 am EST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I redeemed 2 packs via sets - one 94-95 and one 92-93.i can't open either of them. Every time I do I get the "our servers cannot process..." message. I had another existing set from a week or so ago, and it opened fine. I created a new set, buying from the auctions. Again, fine. I've tried all the usual suggestions. Restart game, restart console, check updates, restore license... Nothing works.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I guess try to open the two packs listed in my account?
What happens when the bug occurs? It kicks me out of MUT
What do you expect to see? Two cards, one from each pack.
