Forum Discussion

CallCobretti's avatar
CallCobretti
2 years ago

Secure Boot is enabled, but Madden 24 is saying it's not?

Can't open Madden 24 because of the secure boot. Myself and others are having the same problem. I even went to my BIOS and secure boot is indeed enabled and have done literally every trick in the boo...
technical issues
GimiZdolluz96's avatar
GimiZdolluz96
2 years ago

I need help. I have done all the allotted steps from EA  to resolve my issue of the "Secure boot not enabled" and I still am unable to get past the anti-cheat screen. I've uninstalled the game and re-installed the game on my C: drive. I've tried on the administrator log-in and still nothing. I even did the administrator anti-cheat log-in and re-install. I then followed your steps with the help.ea.com/en/contact-us/ and I get sent to a lobby that sends me to post of people doing what I'm doing instead of a link that I can post my crash dump. I even tried to start a new ticket, but for some reason EA sends me back to the topic page. So I'm putting my crash dump here.

"C:\ProgramData\eaanticheat\Crashdumps\PACKER_1666500_22808.dmp"

    • DrinBeerz's avatar
      DrinBeerz
      2 years ago

      @EA_Barry any further suggestions for those that the troubleshooting steps don't work? It's been nearly a week and I still can't play the game. Have not gotten any solid answers from EA as to why or what the issue is. This is absolutely ridiculous.

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