Forum Discussion

CallCobretti's avatar
CallCobretti
2 years ago

Secure Boot is enabled, but Madden 24 is saying it's not?

Can't open Madden 24 because of the secure boot. Myself and others are having the same problem. I even went to my BIOS and secure boot is indeed enabled and have done literally every trick in the boo...
technical issues
greenblooded22's avatar
greenblooded22
2 years ago

I have the following problem. Sometimes when I try to start Madden 24, the Anti Cheat gives me an error message saying that files have been corrupted. Then when I click repair, I just wait indefinitely and nothing happens. Then I have to uninstall and reinstall the game. The problem then occurs again after about a day. Since the beginning I have had to re-download the game 4 times. That can not be

I think I also know which file is damaged/gone. namely the "Madden24.exe" --> attached is a picture!! But I don't know what to do about the fact that this file just disappears like that.

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @greenblooded22, To confirm do you have secure boot enabled?

    • Cummiez's avatar
      Cummiez
      2 years ago
      @greenblooded22 just refund it bro, I've done everything the videos and forums and even EA help guys here and in live chat what they said... Refund it and get it when its fixed if they ever do fix it or on sale to try again
    • EA_Illium's avatar
      EA_Illium
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hi @greenblooded22 

      To confirm you have enabled Secure Boot, please try the following steps:

      1. Open Powershell as admin
        1. Windows key -> type 'powershell' -> Run as Administrator
      2. In the window that comes up, type: Confirm-SecureBootUEFI

      If it shows as true and you keep running into issues with it crashing and going back to EA App let us know, or if shows false try reenabling in your BIOS.

  • M6habs9's avatar
    M6habs9
    2 years ago

    I HAVE THE SAME ISSUES. 

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