Forum Discussion

CallCobretti's avatar
CallCobretti
2 years ago

Secure Boot is enabled, but Madden 24 is saying it's not?

Can't open Madden 24 because of the secure boot. Myself and others are having the same problem. I even went to my BIOS and secure boot is indeed enabled and have done literally every trick in the boo...
technical issues
EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

[Requesting Info]

Hey Everyone, 

Thanks for letting us know what you are running into with Madden NFL 24. 

If you are still seeing issues launching Madden 24 on PC and are running into issues with Secure boot not enabling please let us know the following:

Would it be possible to get more information on this?

 

  • Client (EA app, Steam, Epic Games):
  • EA ID (Gamertag):
  • Are you getting an error message?
  • Does this happen when launching the game or playing a specific mode?
  • Does this happen to any other account on the device?
  • What type of network are you using? (Wired, Wireless, Hotspot)
  • Is anything else happening?
  • Please share any steps you've tried to far to resolve the issue:
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag and an EA app Error ID

We can use this information, to help make the team aware of the issue and to further investigate. 

 

Cheers!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone, 


    We've seen a few people mention that they were having this issue when Fast Startup was enabled in Windows. 

    Has anyone else tried disabling Fast Startup to see if that helps for you? 

    • MariusHaray's avatar
      MariusHaray
      2 years ago

      Hey Kent, it doesn´t work. I can´t play this game a month now. I think I´m done with EA altough I´ve been a loyal subscriber and EA Pro member for years.

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