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I've checked in bios and windows security and everything is enabled but the game wont load. keeps telling me "Secure Boot is not enabled on this machine". see screenshot attached
I have been trying to access Madden 24 since launch time about 2 hours ago, but have been unsuccessful. This is due to a "Crash Report Handler" popping up every time I launch the game, saying that "Secure Boot isn't enabled on this machine." I checked my settings, and secure boot is indeed enabled (as it's standard on Windows.) Is anybody else having this issue? If so, have you been able to fix it? ( and how)
Thank you.
Having the same issue, please reply if you find a solution for this issue.
I've already turned on secure boot in the bios, reinstalled the game and anti cheat, repaired the game and yet I still get this error from the anti cheat.
- @banana931 same here, please fix this EA
Im having the same issue with the Secure Boot error. I was on the phone with the company I purchased my PC though and everything is enabled that needs to be. Also looked up online on how to fix my issue. Please EA someone from your support team should make a video on how to fix this issue step by step as well as what could come up on how to fix this issue. Each step we need to do in order to fix our issues.
Product: Madden NFL 24
Platform:PC
Which console generation do you have? Microsoft Xbox Series S
What is your gamertag/PSN ID? MrKitDisney
Date/time issue occurred 8/17/23 11:23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug Cannot load game. I get the anticheat popup plus the bit that says Secure Boot is not enabled. I have a new expensive motherboard and CPU. Just spent over a thousand dollars for an upgrade a few weeks ago. I searched the web and found fixes, but can't find any BIOS setting for enabling Secure Boot. I never play MUT or multiplayer. Is this really necessary for the single player modes? If so, I'll have to get a refund. I suggest you patch the game so it will run on PC. If you're afraid people will find a way to cheat without Secure Boot, grey out the multiplayer options if you run it without Secure Boot and tell them in a HELP menu. I don't see any option to enable Secure Boot on my system and I can't afford to buy another motherboard. I worked on this for several hours. The game specs on Steam do NOT say anything about requiring Secure Boot. My rig greatly exceeds the posted requirements.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Run the game on PC without Secure Boot enabled.
What happens when the bug occurs? Popups and game refusing to run.
What do you expect to see? I stupidly expected the game to run so I could play it. Go figure.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? 6700 XT
Enter RAM memory size in GB 64 GB RAM 12 GB GPU RAM
The game does not run. Instead, it balls you out for something called anticheat whether you enable anticheat software or not. Then it says something about Secure Boot, which is not enabled. I spent hours trying to enable Secure Boot in my BIOS even though the posted specs for the game when I bought it did not mention Secure Boot at all! I have a very expensive motherboard and CPU, current ones purchased a few weeks ago. So, I prepurchased the game on PC and it does not run on my PC at all even though my PC greatly exceeds the posted specs required to run it. My motherboard manual does not mention Secure Boot at all and I have not found any setting to enable it in the BIOS nor anywhere else. I'd hate to get a refund, but I will if this problem isn't fixed or patched out. Also, why is it REQUIRED that I say which generation of CONSOLE I have directly after stating I am playing on PC? Seems like more than just the game is broken.
same here thats what mine says and when I do go to the BIOS it says enabled.
- EA_Barry2 years ago
Community Manager
Check the anti-cheat troubleshooting at the following link, thanks.
Hey Barry. What if secure boot is turned on in windows but this still happens? First time buying a madden title in 10 years and already wish I hadn't spent the money.
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