Forum Discussion

2 years ago

Solved

Sound and Controller Bug Madden 24

I am on PC and using controller on madden 24. I just recently had bug that came up with my sound and controller. When the game load up there is no sound and when I check the audio settings on game ba...

bug

EA_Illium
2 years ago
Hi @KC_J0ker

If you haven't already, can we try the following?

Repair your game via the EA App - Repair (Library > Tile Dots > Repair)

Clear EA App's Cache (Top Left Menu > Help > App Recovery)

Check for other applications that may be limiting EA App or Game performance

Close other running applications on your device

Run the System File Checker tool, then Check for Windows and GPU updates

Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues

Thanks!

KC_J0ker

2 years ago

I am using desktop speakers. This bug just appeared out of nowhere.

EA_Illium

EA Staff (Retired)

2 years ago

Hi @KC_J0ker

If you haven't already, can we try the following?

Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
Clear EA App's Cache (Top Left Menu > Help > App Recovery)
Check for other applications that may be limiting EA App or Game performance
Close other running applications on your device
Run the System File Checker tool, then Check for Windows and GPU updates
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues