Superstar mode Freezes

Product: Madden NFL 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? Joeyisthebest111
Date/time issue occurred 8/30 1120am
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Superstar
Summarize your bug The game gets to the fourth quarter then it freezes and I have to restart it. I have lost 2 xp boost cuz of this. I get frustrated then don't want to play
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Play superstar mode and then towards the end of the game if u try to skip it freezes
What happens when the bug occurs? Have to restart and lose.my progress
What do you expect to see? The game not to freeze and to not.lose my xp boost I use

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It freezes