System lag on H2H
Product: Madden NFL 24
Platform:PC
Which console generation do you have? Microsoft Xbox One S
What is your gamertag/PSN ID? losperdonoatodos
Date/time issue occurred 23/08/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug I have just bougth Madden 24 Deluxe Edition for PC in EA site. To avoid problems I install it in a clean original Windows system using a XFX Radeon FX 570 GPU with a Phillips E Line 4k Monitor on a Dell Optiplex 7050 Core i7-6700 CPU with 48Gb of RAM and 512Gb of m2 SATA HD. (An old but reliable system with no signs of problems in gaming up to now). I have a good fiber Internet connection with 400mbps. At first everything looks great and there was no problem even playing in 4k with render and detail at maxium levels. Yet, once I tried to play MUT H2H the control just lags so much that it makes very difficult to choose a play on time or send a pass. Really disturbing... Thinking that my system it is not a top one I have already tried everything: Give Priority to the program in the GPU and to the CPU, deactivate Firewall and Antivirus, reduce resolution to 1920x1080, reduce FPS to even 30!, turn off all visual helps, in fact... i turned off everything that use systme resources! and yet nothing al this improved something my experience in H2H games, nor in MUT or in Single Games. Considering that my system works great while I'm on Solo Battles or Challenges I think this should be an EA issue, as far I can see with similar problems in other users with systems far better than mine. Is there somekind of solution for this problems? Is really disappointing to face this in a new game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playing with different PC configurations on H2H
What happens when the bug occurs? Input devices (Control pad and keyboard) lags on H2H games
What do you expect to see? Normal speed game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? XFX 570FX
Enter RAM memory size in GB 48
Product: Madden NFL 24
Platform:PC
Which console generation do you have? Microsoft Xbox One S
What is your gamertag/PSN ID? losperdonoatodos
Date/time issue occurred 23/08/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug I have just bougth Madden 24 Deluxe Edition for PC in EA site. To avoid problems I install it in a clean original Windows system using a XFX Radeon FX 570 GPU with a Phillips E Line 4k Monitor on a Dell Optiplex 7050 Core i7-6700 CPU with 48Gb of RAM and 512Gb of m2 SATA HD. (An old but reliable system with no signs of problems in gaming up to now). I have a good fiber Internet connection with 400mbps. At first everything looks great and there was no problem even playing in 4k with render and detail at maxium levels. Yet, once I tried to play MUT H2H the control just lags so much that it makes very difficult to choose a play on time or send a pass. Really disturbing... Thinking that my system it is not a top one I have already tried everything: Give Priority to the program in the GPU and to the CPU, deactivate Firewall and Antivirus, reduce resolution to 1920x1080, reduce FPS to even 30!, turn off all visual helps, in fact... i turned off everything that use systme resources! and yet nothing al this improved something my experience in H2H games, nor in MUT or in Single Games. Considering that my system works great while I'm on Solo Battles or Challenges I think this should be an EA issue, as far I can see with similar problems in other users with systems far better than mine. Is there somekind of solution for this problems? Is really disappointing to face this in a new game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playing with different PC configurations on H2H
What happens when the bug occurs? Input devices (Control pad and keyboard) lags on H2H games
What do you expect to see? Normal speed game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? XFX 570FX
Enter RAM memory size in GB 48
Hi @khome-telha
Thanks for taking a moment to share what you're running into with the Madden 24 Community.
If you have not yet, we can try the following steps to check if there is any change.
- Try lowering in-game settings
- Try switching to windowed mode
- Try setting an FPS Cap on in-game settings.
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
If not, can you share your information in our thread on PC Performance?
Thanks!
