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rowdes's avatar
rowdes
2 years ago
Solved

Unable to connect to the EA servers. Please check your network connection

"Unable to connect to the EA servers. Please check your network connection, or try again later. See ea.com/unable-to-connect for additional information." I have this issue when trying to use Madden ...
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @rowdes 

    When you have a moment can we try the following?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database
TravisV151's avatar
TravisV151
2 years ago

Did you fix it? How? I can’t login into any ea games online. But it recognizes my gamer tag 

@rowdes wrote:

I have just tried all that and it didn’t work

rowdes's avatar
rowdes
2 years ago

No still not working.


Only way it works is using hotspot through my iPhone 

  • rowdes's avatar
    rowdes
    2 years ago

    Any update here?

    still having this issue 

    • 0607f9cdd088365's avatar
      0607f9cdd088365
      2 years ago

      Hey I have the same issue, did you manage to fix it ?? 

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