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Endurer92's avatar
Endurer92
6 months ago
Solved

Connection to EA servers fails

Connection to EA servers fails after it worked earlier in the day Reported via EA Help and was told to post here
  • Endurer92's avatar
    Endurer92
    6 months ago
    @EA_Aljo 4 hours after the issues started now i can get back on
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Hi there, @Endurer92 

What platform are you playing Madden 25 on? Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @Endurer92 

    Thanks for getting back to me. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not.

    • Endurer92's avatar
      Endurer92
      6 months ago

      Didn't help i also get a DirectX error when tabbing out of the game

    • Endurer92's avatar
      Endurer92
      6 months ago
      @EA_Aljo 4 hours after the issues started now i can get back on
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 months ago

        @Endurer92 

        Great! Glad to hear you're able to play now. If anything else comes up, please let reach out again. Have fun and good luck!

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