My 7 year old plays Madden 25. Honestly, I do not play and he came to get me to help him. He is stuck on some weird Team Pass page and have no idea what it is or how to get off it and allow him to play. I have even uninstalled the game and reinstalled and it goes to the same page. I posted a pic of the page. It won’t let me exit, go back and says server error or error when I even try to by stupid points just to get off this page. About to return the game but figured I would check here first.

the problem is it won’t let you know pick a team pass and keeps saying error. It’s a broken loop

Go to the Home Screen. Hover over the Madden game and hit the triple line button in the middle of the controller and select quit on the menu that pops up. This will restart the game.

@RocketThanks for the suggestion! I'm having the same issue, and quitting, restarting, anything I can think of does not work. Always goes back to the page and doesn't allow us to exit. Any other suggestions? Otherwise the game is not playable.

im having the same issue. Have shut down and restarted and it still loads the same broken screen.

Hi did anyone ever figure out a solution to the team pass error because I’m dealing with the same issue I can’t talk or chat with anyone from EA I keep getting team pass error I can’t play online or do anything

Stuck on Team Pass page and says error

11 Replies

Rocket9n
7 months ago
Go to the Home Screen. Hover over the Madden game and hit the triple line button in the middle of the controller and select quit on the menu that pops up. This will restart the game.
BCRavenDad05
7 months ago
@Rocket

Thanks for the suggestion! I'm having the same issue, and quitting, restarting, anything I can think of does not work. Always goes back to the page and doesn't allow us to exit. Any other suggestions? Otherwise the game is not playable.
EA_Kent
Community Manager
6 months ago
Hi there,

You should just need to select the team you want to support on that screen in order to move forward. If you've got a favorite team, try selecting it there and see if it allows you to proceed.

If you run into any problems please let us know!
6zachyyy
Seasoned Newcomer
6 months ago
the problem is it won’t let you know pick a team pass and keeps saying error. It’s a broken loop
gooseit1317
Rising Newcomer
6 months ago
im having the same issue. Have shut down and restarted and it still loads the same broken screen.
006c4b2fa09bb17e
Seasoned Newcomer
6 months ago
Has anyone figured this out yet? It's happening to someone in my online franchise.
BlazingLP
Rising Newcomer
6 months ago
Even after doing that, it goes back to the same place. As others have said it’s a loop.

How can you start the game fresh and play two players? Surely there’s got to be a way.
baybay2184
Seasoned Newcomer
3 months ago
Did you ever figure out the problem? because I’m dealing with the same issue
baybay2184
Seasoned Newcomer
3 months ago
Hi did anyone ever figure out a solution to the team pass error because I’m dealing with the same issue I can’t talk or chat with anyone from EA I keep getting team pass error I can’t play online or do anything
No_Xcuses25
Rising Traveler
3 months ago
i have a error like ur explaining but tied to showdown. If you have done everything and still having a issue you will need to wait until the team pass resets i believe this wednesday and if it continues to happen its tied to ur EA account in which u will need to make a whole new account or wait it out until 26' releases. I've been waiting 2+ months for this season to be over with to see if i can get back in.