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Endurer92's avatar
Endurer92
6 months ago
Solved

Connection to EA servers fails

Connection to EA servers fails after it worked earlier in the day Reported via EA Help and was told to post here
  • Endurer92's avatar
    Endurer92
    6 months ago
    @EA_Aljo 4 hours after the issues started now i can get back on
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

@Endurer92 

Thanks for getting back to me. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not.

  • Endurer92's avatar
    Endurer92
    6 months ago

    Didn't help i also get a DirectX error when tabbing out of the game

  • Endurer92's avatar
    Endurer92
    6 months ago
    @EA_Aljo 4 hours after the issues started now i can get back on
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 months ago

      @Endurer92 

      Great! Glad to hear you're able to play now. If anything else comes up, please let reach out again. Have fun and good luck!

      • bybybhhh's avatar
        bybybhhh
        6 months ago

        I try to play superstar career mode or anything online and it doesn’t work in madden 25 sometimes it doesn’t even let me into the mode or does and kicks me out  can you please help

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