I submitted a support request regarding one of the many MANY bugs in this **bleep** game, got told an advisor would reach out, only for some random bot sent email from EA basically telling me to go fms and look at the forums. Nice support douchebags.
Don’t even waste your time bro. I have submitted cases about the same issue several times. Each time the case has been closed & marked as resolved without ever a single interaction with anyone at EA.
This is after I’ve posted/commented here probably 75 times or so dating back to launch of last years Madden because the same exact issue was copied and pasted into this year. Tagged max number of EA employees within posts here as well. Again not one single acknowledgement, comment or anything you could even consider as a possible response.
My theory is that this forum exists to insulate the 100% universally negative feedback and customer experiences w/ EA tucked away here within a bubble as much as it is even possible to do so VS. everything entirely all over the internet for general public to see in passing
They fixed solo battles then it went away again and the still haven’t fixed the auctions or my challenges. I’m thinking of getting a different game and taking this crap back. I won’t be buying madden 26 too many nightmares on 25
Agreed. Shortly after release, I sent in a complaint/suggestion that they needed a way to controlled simulate practice for people playing GM or Coach roles. They have done nothing. Once a GM actually contacted me about the issue.
All I wanted was a way in Weekly Strategy to set opponent focus for offense and defense, set your featured players that get extra exp, set your strategy for HC OC DC Personnel, and then click a button that says 'Simulate Practice' like most of the Maddens have had. 22 had it. Where did it go by 25?
Yes and when you do get support they say it’s PlayStation. Get PlayStation support and they send you back to ea sports. Then ea sports says it’s a problem they are working on may take 2 weeks to 3 months. I still can’t get solo battles to refresh, my auctions won’t give me my coins and my challenges won’t refresh. I don’t plan on getting madden 26 anytime soon because 25 is this hosed up imagine the nightmare 26 will be!
