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APT1977's avatar
APT1977
Seasoned Novice
5 months ago

How do I contact EA Advisor?

Hi All,

Last week I posted on here about how I got banned from the Auction House for absolutely no reason after purchasing some MUT Points and using them to buy packs.

I lodged a dispute and got a reply to say they were looking in to it, but I've heard nothing since and the help site just says 'in progress'. But it has now been over six weeks and I am without access to one of the main parts of MUT.

Someone on here suggested I contact an EA Advisor, I replied and asked how to do that but didn't receive a response. I've searched help topics and the Internet and none of those options seem to be available for me.

Can anyone please help or advise me how I get in contact with an EA Advisor regarding my MUT issues please?

Thanks

3 Replies

  • APT1977's avatar
    APT1977
    Seasoned Novice
    5 months ago

    Thanks, I'll check that out when I get a break.

  • APT1977's avatar
    APT1977
    Seasoned Novice
    5 months ago

    Well, just spoken to an advisor about my issue and that I've been waiting six weeks and seem to have wasted hundreds of pounds, but they said they can't do anything, there's no one else I can talk to and the only thing I can do is put in another dispute. I have put in two already.

    I'm just very frustrated, disappointed and angry at myself for giving EA money in the first place. A moment of weakness on my part and a Hell of a lot of regret and buyer's remorse.

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