Banned from auction house
Got an email 4 days ago "Because your account was involved in Coin distribution, we’ve removed all Coins from your account and permanently removed your access to the Auction House and Madden Companio...
Forum Discussion
I sincerely apologize for the inconvenience you’re experiencing. I fully understand the seriousness of your issue, especially considering you've been involved with Madden Ultimate Team for 8 years – that’s a long time!
I see that you've already reached out to EA, but I’d like to point out that the EA TOS (Terms of Service) team and EA Support team are two separate departments:
1.) Quick Response: The Support team can only check the status of your ban, for instance, if you haven't received the email notification. You can reach them here:
EA Help
2.) Longer Wait: If you're looking for details regarding the reason for your ban or wish to appeal, you’ll need to contact the TOS team:
EA TOS Team - Information about Banned Accounts
I also noticed that you submitted an email to have your account unbanned, but you haven’t received a response in the past 4 days. Please be aware that the TOS team usually has a response time of 10+ days. ☹️
