EA Server Disconnects
EA ID (PSN ID/Gamertag): Hophoppe
Which platform are you on? Playstation 5
Are you getting an error message? Yes, error notice that I've been disconnected from EA Servers. I am immediately able to reconnect, but any on-going game will be counted as a loss. This destroys progress.
This ocurrs in any game type in MUT. This occurs many times per day.
Does this only happen in one game mode? No, effectively all modes within MUT.
Please share any steps you've tried so far to resolve the issue:
I looked into the following thus far:
- Not an EA server maintenance issue.
- WiFi router has been reset and ISP contacted.
- Modem has been reset and ISP contacted.
- All system and game updates were made and PS5 has restarted many times.
- License has been reapplied in PS5 Settings.
- EA ticket has been provided, and closed with "No Fix"
- Multiple posts here have been commented on and opened. No resolution has been obtained.
- The "Connection Quality Report" is either not operational or not viable for accessing on Playstation 5. Maybe additional guidance cam be provided here.
- I've messaged moderator on EA Pulse in attempt to escalate. No help.
- I've contacted EA Help on Twitter (X) and the automated service is completely useless.
- I've uninstalled the game: the only solution is to not have the game, and therefore the issue cannot be encountered.
I refuse to re-download the game to obtain more evidence of the issue. I will entertain possible solutions, outside of that, I will continue to post on these boards and elsewhere online to advertise the only solution available: Uninstall.
