Forum Discussion

n1ke97's avatar
n1ke97
11 months ago
Solved

Madden 25 Bug, tells me I have the Trial when I bought the deluxe bundle

Been playing since the game launched and now it is telling me I have a trial version. I bout the CFB/Madden deluxe bundle.
  • EA_Kent's avatar
    EA_Kent
    11 months ago

    Hi everyone, 

    I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know. 

    Thanks again for your patience while we were working on getting this sorted! 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago

Hey Everyone,

 

Would it be possible to get more information on this?

 

  • EA ID (PSN ID/Gamertag):
  • Which platform are you on?
  • Do you have an EA Play or Game pass sub?
  • Should your account own Madden 25, or game share with another account?
  • Are you getting an error message?
  • Please share any steps you've tried so far to resolve the issue:
  • If possible, share a Screenshot or Clip...

Cheers!

 

beasty6885's avatar
beasty6885
11 months ago

Gamertag is Beasty9510

Playing on Xbox Series X

I have GamePass Ultimate which includes EA Play sub

My account owns Madden via the Madden 25/CFB 25 MVP Bundle. Paid for it 7-14-24.

No error message, just a message telling me I’m playing a trial and trying to get me to pay for it (again) screenshot of this enclosed

I’ve reset my Xbox, reset my internet, I’ve removed and put back my profile on my xbox, I’ve done a factory reset on Xbox. 

I’ve enclosed a screenshot of the main menu with the message informing me I’m only playing the trial, and a screenshot of my install file which shows I bought the MVP Bundle with CFB25.

About Madden NFL 25 Technical Issues

Need support with tech, connectivity or performance issues in Madden NFL 25? Join us to discuss troubleshooting.1,088 PostsLatest Activity: 3 days ago