Forum Discussion

n1ke97's avatar
n1ke97
12 months ago
Solved

Madden 25 Bug, tells me I have the Trial when I bought the deluxe bundle

Been playing since the game launched and now it is telling me I have a trial version. I bout the CFB/Madden deluxe bundle.
  • EA_Kent's avatar
    EA_Kent
    12 months ago

    Hi everyone, 

    I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know. 

    Thanks again for your patience while we were working on getting this sorted! 

Daray25's avatar
Daray25
12 months ago

Since the 9.3.24 update, I've been experiencing the game crashing every time I try to play a game in Superstar mode. Today I started experiencing this; I bought the bundle for $150 as well, months ago and today it says that I have the trial all of a sudden. *sigh*

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
12 months ago

Hey Everyone, 

Thanks for letting us know what you're running into with Madden 25. 

For anyone who should have a full copy of Madden 25 and seeing a message, you are on a trail. Can you confirm if you go to the Xbox Store if Madden 25 shows as owned (for the edition you should have) or if you asked to purchase the game? (if possible, please shared a screenshot of how it looks for you)

Thanks!

  • beasty6885's avatar
    beasty6885
    12 months ago

    Yes, when I follow the link to “purchase the full edition” when it says I’m on a trial, in the Xbox Store it says “Launch - You Own This”. I will attach a screenshot. 

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