Forum Discussion
EA_Shepard
Community Manager
11 months agoBashBoy542 Typically with the trial, there is a separate download you need for the base game. The trial version and base game version are separate downloads and separate entitlements, so when you load up the game, it is the trial, not the full game.
The best way to resolve it is to uninstall the game, perform the below steps, then go into your library and find the one you own that is the base game.
- Quit all running Apps (For Series X|S consoles)
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear - Select restart