Missing items
I was advised be EA help to post here Honestly there are too many to even go into again for this season. But the ones I was reeaching out about are the EA Play monthly free packs, I have not rec...
Forum Discussion
Support sends me to forum which sends me to support and the circle of avoidance and deception continues.
But, my [removed] will likely drop a bit of money tomorrow. I must be turning into some kind of masochist as I get older.
With the amount of issues with MUT this year, you guys should be giving refunds of a percentage for those that paid extra. Like in the form of bonus points.
Something other than tell me which person I need to talk to so they can have me talk to someone else. You guys pass the buck so much, why not try to at least feign accountability.
(cm edit removed language)
EA_Shepard
Community Manager
Community ManagerYumaFosgate I am sorry that you have been pushed back and forth like that. That is frustrating. As someone who came from the support to the CM role, it isn't about accountability. The forums is not a 1x1 live support channel. Community Managers are support. No one on the forums can validate an account, remove sanctions, grant content, etc. That is what support handles. If support sent you to the forums for missing content, we have to review that interaction which we will do. In the meantime, support reviewing the account for content, or if this is a known issue etc, is the correct avenue to get this resolved.
