Forum Discussion

Community Manager

Re: Can I merge EA accounts or am I gonna lose all my ultimate team stuff until 3-11

Unlinking a platform account and linking it to a different EA account will cause all the content and progress to be lost. You'll need to relink to the previous EA account. Unfortunately, there's a 6 month wait between linking accounts before this can be done again. You can try contacting an advisor to see if there are any other options. Please follow the instructions here to open a case. Thank you.

2 Replies

brandon9704
1 year ago
Thank you how do I contact an advisor no option for that
EA_Aljo
Community Manager
1 year ago
@brandon9704

Please follow these instructions:

Go to https://help.ea.com/en/help-home/

Type EA Account into the search field

Select the EA Account tile

Click on See more topics

Click on 'I need to update my EA account information'

Click on the option for chat