Forum Discussion

Ogbacon20's avatar
Ogbacon20
Seasoned Newcomer
3 months ago

Stupid rule/policy/people

Ever since I bought the Madden 25/College Football 25 I have had to physically sign into my ea account every single time I load the game up, because an old email i have zero access to is still linked...
connectivity
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

Hi there. You need to update the email on your EA account. An advisor should be able to help with this. Please open a case by following the instructions here.

Ogbacon20's avatar
Ogbacon20
Seasoned Newcomer
3 months ago

Except I can't access the old ea account because I don't have access to the old email.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    I understand that. An advisor can update the email for you so long as you can verify you own the account.

    • Ogbacon20's avatar
      Ogbacon20
      Seasoned Newcomer
      3 months ago

      How can I do that?

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