Community ManagerNo_Xcuses25 You do not need to unlink anything, really. All you need to do is log in with your PSN account like you normally would.
I did send the account to the team when I asked. It may be a bit before they take a look, though. They did, however, ask if you were able to do the following:
First step would be to set all your team pass badges, borders, etc to default and retry!
If that doesn't work, can you change to a different avatar and see if that loads in—in case it's the avatar that has an issue.
When using a different PlayStation, you should be able to sign into another PlayStation as a "one-time guest"; you can't move your account, but you can sign in temporarily.
I also let them know the info from above too! 👍
EA_Shepard i put everything to default in my team banner and tried to changed my avatar to another build, but still the same issue. I'll try the other playstation when i can since i dont own a second one, but again this happened when i changed the rank icon in my team banner from default to Top 100, so im certain its the team pass badging that caused it but since its tied to my account it wont fix the issue. I'm pretty sure once the new team pass gets reset in 25 days it should fix it.
Thanks again and ill update you.
Community ManagerNo_Xcuses25 It could very well be, but I will let them know you attempted this and it didn't work.
EA_Shepard I know the team pass is set to expire in 10 days. I still cant get into Showdown. Can u confirm if Showdown ranks and so forth will reset in 10 days when the team pass does?
