Forum Discussion

Bond_Recruit007's avatar
Bond_Recruit007
2 years ago

The EA servers are not available at this time error

Hi, I recently purchased Madden 25 for my PS5. Things were going well when I started. However, since after midnight on Saturday 17 August (AEST) I received an error message: "The EA servers a...
connectivity
launching
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@FrostxBoss88 

Please see my response directly above yours. Thanks!

FrostxBoss88's avatar
FrostxBoss88
New Novice
2 years ago
@EA_Aljo How am I to generate a new lineup if I am unable to connect to the ea servers
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @FrostxBoss88 

    Sorry about that. Try power cycling your modem/router and restart your PC. Load back into Madden 25 and try again.

    • FrostxBoss88's avatar
      FrostxBoss88
      New Novice
      2 years ago
      @EA_Aljo I have tried that. I can launch madden . it will just not connect to the ea servers to play any of the features online.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @FrostxBoss88 

        As a test, can you switch your connection to use a mobile hotspot and see if it connects? That will help narrow down where the problem is.

About Madden NFL 25 Technical Issues

Need support with tech, connectivity or performance issues in Madden NFL 25? Join us to discuss troubleshooting.1,102 PostsLatest Activity: 3 hours ago