Forum Discussion
11 months ago
- EA ID (PSN ID/Gamertag): Ruffonez
- Which platform are you on? PS5
- Does this only happen in one game mode? any time trying to send h2h game play with friends
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
EA_Illium
EA Staff (Retired)
11 months agoHi @Ruffonez
Thanks for the additional info! Can we try a few steps first based on your platform and let us know if this continues?
Spoiler
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
Cheers!
- 11 months ago@EA_Illium sure - should i try now? or let me know when
- 11 months ago@EA_Illium still not able to send h2h friend invitations
- EA_Illium11 months ago
EA Staff (Retired)
Hi @Ruffonez, Thanks for trying those steps. Do you remember when this first started? Where any changes made to your PS5 or EA accounts?- 11 months ago
It started probably about 2 weeks ago. When the game came out i was able to send invitations to friends. Now I can only accept them. No changes to my account were made - I've only played the game online .
- 11 months ago
tried all of the suggestions still not working - can you call me to try and fix? 917-922-2986 - this is extremely frustrating
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