Why won’t my files load in madden 25

Basically whenever I download a file in the download center in madden 25 and it says it’s download  but when u go to load/delete files it doesn’t show up there, and I have deleted and redownloaded it still doesn’t work and I tried everything 

Hey, @IncDaGamer510 Which files? Which mode?

Can you provide us more details on this one? Theres a few issues with files, playbooks etc that are being reported.