Product: Madden NFL 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? isi-_-jxy
Date/time issue occurred 08/19/2024
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Every time I load into a game a error pops up
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try an load into a head to head game in mut
What happens when the bug occurs? It takes me back to the main menu
What do you expect to see? I expect to load into a game
Every time I load up head to head in mut error pops up an takes me to the main menu
What does this mean and does it actually work
This message has appeared for 3 weeks. I have no access to challenges, solo seasons, or any H2H in Ultimate Team. However, the store seems to work fine. Interesting.
PSN ID: dunny5619
Platform PS5
Disconnects every time in enter online option (see above)
Get error message (see attached image)
I tried deleting and reinstalling game several times
Restarted system in safe mode to clear cache
This is beyond ridiculous and I’m extremely frustrated that I have spent all this money and this has been an ongoing issue. I have reached out to EA Help several times with no response. Not even any recognition from a private message on X. As a loyal fan to EA Sports products over the years via Madden, Golf, and EA Plus subscriber, I am very disheartened by the lack of care and courtesy to my issues. I would like this issue resolved. As you could tell I am highly frustrated because all the money I have spent on packs to get zero opportunities to play CUT online is very, very disappointing. Thank You.
