CPU ROAD TO SUPER BOWL CONNECTION

I've used 2 Road to SuperBowl tokens to try and get the players. I win the first two games, and when I go to start the third one, I lose connection and it sends me to the home screen.  Then when I go back in, it treats it as if I left the match on purpose, and makes me use another token or coins to play again. I checked my Wi-Fi and did all the problem shooting suggested online and by EA Help.  It still happened the second time.  I just want better players before the event ends.