Forum Discussion

PINEAPP1EKI11ER

Seasoned Novice

1 year ago

H2H Leaderboard Not Updating Rank

idk what to do everything works in mut except h2h ranked please help

EA_Shepard

Community Manager

1 year ago

Hey, everyone

Taking a look specifically into the H2H leaderboards not updating and or showing incorrect rankings for players.

What I need from you is the following info as soon as you can

Product: Madden NFL 25
Platform:
Please specify your platform model.
What is your gamertag/PSN ID?
Date/time issue occurred
What type of issue do you have?
Which mode has this happened in? Online head-to-head Champs, etc. Please be specific about which mode you are playing.
Summarize your bug
How often does the bug occur?
What happens when the bug occurs?

Screenshots added: We love those screenshots!

Please keep in mind the more info you provide when posting the faster we can get this sent on over!

Akoyasdad

1 year ago

Product: Madden NFL 25
Platform: PS5
Please specify your platform model.
What is your gamertag/PSN ID? Dirtydavey94
Date/time issue occurred: Every time I have played a game for the last week (since season 2 started)
What type of issue do you have? Lose ranking points with almost every win, I am 22-3 and lost ranking points on 20 of my wins and all losses. Been stuck in Bronze 2. On Leaderboards, I can't see the top 100 but when I go to "My Division" it's just a bunch of random users listed as #1, and they all have records like 2-1, 10-7, etc. I am unranked at 22-3.
Which mode has this happened in? Online Ranked H2H
Summarize your bug Lose ranking points with almost every win, I am 22-3 and lost ranking points on 20 of my wins and all losses. Been stuck in Bronze 2. On Leaderboards, I can't see the top 100 but when I go to "My Division" it's just a bunch of random users listed as #1, and they all have records like 2-1, 10-7, etc. I am unranked at 22-3.
How often does the bug occur? After every game
What happens when the bug occurs? Lose ranking points with almost every win, I am 22-3 and lost ranking points on 20 of my wins and all losses. Been stuck in Bronze 2. On Leaderboards, I can't see the top 100 but when I go to "My Division" it's just a bunch of random users listed as #1, and they all have records like 2-1, 10-7, etc. I am unranked at 22-3.