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heaven4242's avatar
heaven4242
6 months ago
Solved

Madden 25 Our servers cannot process your request at this time.

I keep getting the following error: Error… Our servers cannot process your request at this time. Please try again later.  this happens when I try to play anything in ultimate team. I also tr...
  • EA_Illium's avatar
    EA_Illium
    6 months ago
    Hi @heaven4242, Can you try generating a new lineup in MUT and confirm if the error message continues?

SlapShotSal's avatar
SlapShotSal
6 months ago

I’m on PS5. Are you saying to delete my profile?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

@SlapShotSal 

No. Following those instructions does not delete your profile.

  • SlapShotSal's avatar
    SlapShotSal
    6 months ago

    Just did that. Deleted my PS5 save. So when I relaunched Madden, it made me go through settings, etc again.

    Unfortunately same error message came up when I went into MUT.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 months ago

      @SlapShotSal 

      As a test, try changing your connection to use a mobile hotspot. Let me know if that connects or not. This is just a test and not meant to be a permanent solution if it works.

      • SlapShotSal's avatar
        SlapShotSal
        6 months ago

        PS5 not connecting to my phone for mobile hot spot. Says weak signal.

        Any other suggestions?

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