Community ManagerI have something else for you to try. Do you have access to an older Madden game? If so, load into it and see if you get asked for a verification code. If you do, enter that and then try Madden 25 again.
You mention having this issue also with H2H. Is that happening in MUT and quickplay?
I can't play anything in MUT, and can't play anything that's online
So downloaded Madden 24.
No code asked for
Madden 24
Cannot get into MUT - servers cannot process request at this time
Superstar KO - goes in, then kicks out to screen
Head to Head online - got to "looking for opponent" screen
Madden 25
Cannot get into MUT - servers cannot process request at this time
Superstar KO - goes in, then kicks out to screen
Head to Head online - never gets to screen, just blank space
Community ManagerThanks for the update. I'll let you know if I hear of any other potential resolutions.
I should have mentioned that I could plat MUT in 24 version last year.
Following up from my answer on Thursday. The fact that I can no longer get into MUT in Madden 24 as big of a mystery as the Madden 25 issue. Anything tech people can narrow down for me. I still need to bring my PS5 to a friend, when the chance becomes available.
Wanted to reach back out with an update. After the Madden 24 update yesterday, I was able to get into MUT in 24 as well as MUT in 25. I had zero time to play and hopefully will have same success tonight.
Community ManagerThat's great to hear! Hopefully, no issues going forward. Let me know what happens when you get a chance to play. Thanks!
Hey if setting my best lineup doesn’t work is there just no way to fix this?
Everytime I queue into a madden H2H it will load then kick me out with “Our servers cannot process your request at this time” it seems a couple of these errors appear in different ways but it’s all the same error generating a line up doesn’t fix it at all I’ve already spent around $200 on packs plus the game itself if there truly is no solution to fix this I demand a full refund.
Community ManagerTry creating a new lineup. Don't edit an existing one. Make sure a new lineup is created and use that one instead. If that doesn't help, please start a new thread so we can go through troubleshooting.
I'm now going to lock this thread as it seems the OP's issue is resolved. @SlapShotSal, if that's not the case, please let me know and I'll re-open this.
