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SamuraiSanosuke's avatar
SamuraiSanosuke
2 months ago
Solved

Madden 25 Ultimate Team Fire Opportunity Offer incorrect pack content.

Hi there. I just opened the fire opportunity offe pack for 1050 points it said the pack would contain an 85+ player or a 93 ovr player ( or Ltd while available) Only to be given a 84 rated player Se...
  • EA_Kent's avatar
    EA_Kent
    2 months ago

    Hi everyone, 

    Thanks for the heads-up on the issues with this pack. 

    The pack itself has been fixed, and a make-good has been sent out to those who were affected by this. We appreciate you being patient with us while we were working on getting this sorted. 

devv215's avatar
devv215
2 months ago

Hello, I recently purchased the fire opportunity pack for 1,050 points when it released yesterday and I received to 84 overalls I didn’t know how to contact support about it today. How can I get a refund or recompensated ? These are two  of the cards I pulled 

DirtydeeNUCOR's avatar
DirtydeeNUCOR
2 months ago

Have you received any feedback on this issue? I had the same problem. 

  • devv215's avatar
    devv215
    2 months ago

    No I still haven’t gotten any response or assistance nothing 

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Hi everyone, 

      Thanks for the heads-up on the issues with this pack. 

      The pack itself has been fixed, and a make-good has been sent out to those who were affected by this. We appreciate you being patient with us while we were working on getting this sorted. 

      • devv215's avatar
        devv215
        2 months ago

        I was effected by this mistake and still have yet to receive any reimbursement or anything? What am I supposed to do? 

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