Forum Discussion

CadillacJack13's avatar
CadillacJack13
Rising Scout
9 months ago
Solved

Not receiving “Welcome Packs”

Didn’t receive John Madden. Also didn’t receive Team Diamonds welcome pack. Anyone else having this issue?
  • EA_Kent's avatar
    EA_Kent
    9 months ago

    Hey everyone, 

    The issue with this pack should be fixed now. If you didn't get any items when you opened the pack yesterday, please take a look at your account and see if they've come through since then. 

    Thanks again for being patient with us while we were working on getting this fixed. 

bradsgamerrrtag's avatar
bradsgamerrrtag
9 months ago

So I did the solos the other day when y'all posted them and took them away cuz I didn't know y'all was messing up. So I saved the rewards for today bc once y'all took the solos away I knew y'all messed up. But I didn't get anything from the solos but welcome packs. I got 4 John Madden welcome packs. Can I get my make rights for the rewards from the solos ? I have 4 John maddens and won't be able to Max one now cuz yall gave me the wrong rewards 

TgSuperLegend's avatar
TgSuperLegend
9 months ago

I got my all madden welcome pack but never was able to open it. It doesnt come up at all and i didnt get my LT john madden.

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