Community ManagerTry deleting the personal saved data for Madden 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate Madden 25 and delete the saved data
I’m on PS5. Are you saying to delete my profile?
Community ManagerNo. Following those instructions does not delete your profile.
Just did that. Deleted my PS5 save. So when I relaunched Madden, it made me go through settings, etc again.
Unfortunately same error message came up when I went into MUT.
Community ManagerAs a test, try changing your connection to use a mobile hotspot. Let me know if that connects or not. This is just a test and not meant to be a permanent solution if it works.
