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heaven4242's avatar
heaven4242
1 year ago
Solved

[Old Report] Servers cannot process your request at this time

I keep getting the following error: Error… Our servers cannot process your request at this time. Please try again later.  this happens when I try to play anything in ultimate team. I also tri...
  • EA_Illium's avatar
    EA_Illium
    1 year ago
    Hi @heaven4242, Can you try generating a new lineup in MUT and confirm if the error message continues?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@SlapShotSal 

No. Following those instructions does not delete your profile.

SlapShotSal's avatar
SlapShotSal
1 year ago

Just did that. Deleted my PS5 save. So when I relaunched Madden, it made me go through settings, etc again.

Unfortunately same error message came up when I went into MUT.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @SlapShotSal 

    As a test, try changing your connection to use a mobile hotspot. Let me know if that connects or not. This is just a test and not meant to be a permanent solution if it works.

    • SlapShotSal's avatar
      SlapShotSal
      1 year ago

      PS5 not connecting to my phone for mobile hot spot. Says weak signal.

      Any other suggestions?

    • SlapShotSal's avatar
      SlapShotSal
      1 year ago

      Also, up until Aug 20, I was able to play MUT.

      Can play CFB UT without problems as well as FC24 FUT.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        1 year ago

        @SlapShotSal 

        Try using alternate DNS settings as mentioned in the troubleshooting steps here.

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