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heaven4242's avatar
heaven4242
1 year ago
Solved

[Old Report] Servers cannot process your request at this time

I keep getting the following error: Error… Our servers cannot process your request at this time. Please try again later.  this happens when I try to play anything in ultimate team. I also tri...
  • EA_Illium's avatar
    EA_Illium
    1 year ago
    Hi @heaven4242, Can you try generating a new lineup in MUT and confirm if the error message continues?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@SlapShotSal 

Just change it for your console by following the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

SlapShotSal's avatar
SlapShotSal
1 year ago

Ok. Will try that as well. May not happen until later, but I will let you know what happens.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @SlapShotSal https://help.ea.com/en/help-home/ 

    Sounds good. If this doesn't help, and you can't respond until this evening, I recommend contacting an advisor by opening a case here as I'll be away for the weekend.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @SlapShotSal 

    Also, do you have another PSN ID you can try? Just curious if another account works.

  • SlapShotSal's avatar
    SlapShotSal
    1 year ago

    I’ll ask my daughter. I think she has a PS account.

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