Forum Discussion
166 Replies
- westiferr1 year agoNot applicable
I have the same issue and no one here has helped and "creating a case" didnt do anything either. Just delayed responses and no action or idea about what is happening. Sucks because all i have this game for is for the online MUT H2H and cant even play that
- EA_Aljo1 year ago
Community Manager
Unfortunately, I'm out of ideas. I really don't know why you can't access MUT. The best I can recommend is contacting your ISP to see if they can help.
If you can get into MUT, create a new lineup and use that instead. Don't edit an existing lineup. You need to create a new one. Another possible solution if you have 64 players on your roster is to remove one so you have 63.
- SanDiegoSal131 year agoNot applicable
I did reach out to WebPass. They said they will check into it.
They of course threw it back to you (EA) and said probably on server end.
I guess if I can’t get resolved this week or so, I’ll seek a refund. It’s a shame as I was enjoying the game.
*****sorry this came from new account I opened up.
- SlapShotSal1 year agoNot applicable
I did reach out to WebPass. They said they will check into it.
They of course threw it back to you (EA) and said probably on server end.
I guess if I can’t get resolved this week or so, I’ll seek a refund. It’s a shame as I was enjoying the game.
- EA_Aljo1 year ago
Community Manager
Thanks for trying that. This is obviously very unfortunate. If I come across any other potential resolutions, I'll let you know.
- Madshr071 year agoNot applicable@EA_Aljo
Every time I try to play solo challenges or solo battles in Madden 25, the game says, "our servers cannot process your request", it's been like that for days, what should I do? Please help. BTW i'm on PS4 - EA_Aljo1 year ago
Community Manager
- Madshr071 year agoNot applicable@EA_Aljo Still doesn't work
- EA_Aljo1 year ago
Community Manager
There currently is an issue with solo battles that is being investigated. Let's wait until that gets resolved before continuing to troubleshoot this.
- SlapShotSal1 year agoNot applicable
It does seem like quite a few are getting same error message. Wonder if common thread?
I have deluxe edition with early access. Played since day one and lost service on Aug 20.