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NatureBoy2323's avatar
NatureBoy2323
Hero+
1 year ago

Ultimate Alumni Rewards Update

Hey Ultimate Team fans! We have verified that the Ultimate Alumni rewards, including the XP token, are continuing to roll out to Madden NFL 25 users. This is a slower rollout, so you may rece...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

Hi there, @unknowndark 

We're aware there can be a delay with receiving these rewards. If they don't show up after 24 hours, please open a case with an advisor so they can investigate. The instructions here will guide you through opening a case. Thanks!

PUO34's avatar
PUO34
Rising Newcomer
1 year ago

I've opened several cases for this and the reply says waiting on player. waiting on me to do what exactly? the game has been out for a week and only certain people has been able to complete the alumni set in madden 25.

  • cujun's avatar
    cujun
    Rising Scout
    1 year ago
    @PUO34 Find the email from EA help and respond to it and that seems to out the issue back in their court. Worth a try

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