Unable to Accept Requests in MUT
I can’t play anything in ultimate team. it keeps saying can’t accept my request or something. i’ve tried restarting my xbox and router. i’ve been playing all night and it randomly started
Forum Discussion
EA_Shepard
Community Manager
Community Managerandrebrown05 Hey, man—I know this is a frustrating one. It happens way too often, and I can tell you that 4/5 of these are not connection-related at all on your internet. Some may be network-related (some), but for the most part, it is a file, card, upgrade, etc.
I have to run the basics with you just so I know what is happening on your end. We aren't going through the whole "Did you turn it off and on?" We all know you did, lol, so we are good there.
Toss me the basics so I know:
Which platform?
Old-Gen or New-Gen install?
Wired or wireless?
Just UT or other modes?
Does it happen in Matches and Challenges, or when specifically?
Have you updated your team with the special version of a player card within the last 5 days since it started?
Do any of the players have new upgrades or abilities applied?
If you can, just break down what happened right before and after you started getting that error. I hate to have you repeat yourself, but I can rule out and test it on my end what it might be vs what it typically is.
EA_Shepard no you good brotha .. but the platform i’m on is Playstation .. Ps5 .. i’m on a new Gen install , i’m on a wireless network , & this issue only happens with ultimate team .. meaning when i try to play head 2 head online with my friends or with a random person online .. even when i try to do my challenges the error message pops up .. before i recently just got a 99 cam ward & a 99 travis hunter everything was fine… running perfect … but once i got them 2 cards and added the abilities then tried to play it started popping up with the error message thing
- EA_Shepard
andrebrown05 Appreciate it. Can you go into your team - generate a new lineup for me? Remove those two cards with someone else in that position. If it is those cards, that should fix it, but I have seen a couple of others called out that cause issues.
Wireless is fine, console is fine - the issue sounds like the lineup. If it wont let you, you may have to do it the long way and go into your binder and swap Hunter and Cam with others. OR - the companion app if lets you in. EA_Shepard alr sounds good i’ll do that right now and let u know if that works
EA_Shepard so i took cam ward & travis out my lineup and that worked so i’m guessing i can’t use the cards i paid for ?
- EA_Shepard
andrebrown05 It would be yes. So, they have been called out and the studio is aware of these. I am guessing because they were just released so more than likely an issue they have to reconfigure on their end. That is my guess based on experience.
