H2H Not recording games

I have no problem getting into H2H and playing full games on the ranked setting. I have had two wins over the past two days, and is not recording them or showing they were even played whatsoever. I am about to break into the champion rank and feel pretty hopeless that this will prevent me from moving forward at all. I have restarted the game completely and waited two days, but no updating of the record. Any idea what to do?