Visa BYOT CPU Draft

I completed level 1 of the cpu draft, advanced to 2nd level then I played a game on a 9 game win streak and headed into overtime. I won the overtime 10-24. Once the game ended it immediately went to the main menu, I went back to the events list and saw the game had not counted. I then reset my game and went back and it said the event had been completed giving me 25,000 and a loss. I spent 4+ hours on this event solely. I wish to at most get a response to this issue and start at the level I was.