Madden 26 - superstar error

I have madden 26 on ps5. The system and the game are updated and running current versions. Superstar mode fails to load with an error. I cannot access or delete the started game, and offline bypasses will not work because the mode demands a connection.

I have attempted all official fixes and ones I have found online and nothing has worked. This mode is currently unplayable.

Any assistance would be appreciated.