Online H2H still down 2 months

Getting error on PC since August 28th “our servers cannot process your request at this time. Please try again later” for 2 months now. New update came out and still not addressed. I believe this is the 4th update to the game since this has happened and still can’t play. This is the only mode i play and only reason i bought the game. The NFL season is almost halfway done and just wanted to play H2H with my fav team and i can’t. I would like a refund for a defective product as it seems like this issue is never going to be fixed. Last update was offered a month and a half ago. Unfortunate how this is being handled. Thank you.