Player Swap Bug

I reached out earlier about my players being messed up because my QB was with the Patriots and the WR was with the browns and when I swapped characters is switched them out making my QB a receiver for the opposing team and my WR a QB for the patriots. Before this moment occurred I purchased the starter “swag” pack which gave a 2hr 5x xp token. While it was active this problem occurred and ruined the whole xp access as well as my players. I resent a case with evidence and proof of the incident.