Superstar ability reset

Week to week I’m having to re apply my superstar/X factor ability to my players. Whether I edit them or they complete the 500 down benchmark they STILL don’t keep their abilities week to week. Even if I restart the game I’m still having to install their abilities and once the game is over poof they’re gone again. This has been a persistent issue in franchise mode for MONTHS going back to the last patch they did. All these updates they did and they have not fixed this one which has been persistent for MONTHS now are you kidding me. How you patch up one issue only to create another